Policies and Procedures

Policies and Procedures

Hours of Operation

* Communities of Washington’s office is open Monday – Friday 9 a.m. – 5 p.m. PST

* We close for all government observed holidays

These policies and procedures apply to all products and/or services from:

Communities of Washington

Returns

* All refunds will be processed within 7 days.

* 100% money-back guarantee covers the price of the product only.

* Customers must contact our support department with their order information to request a refund.

* Once a valid refund request is submitted, the refund process will take no more than 30 days. All refunds will be returned to the original credit card and PayPal orders will be credited back to the PayPal account.

* You have (30) Days from the date of the original purchase to return the product to receive your refund. Any return received after the (30) DAY time limit will not be processed.

* If we receive excessive or repeated refund requests from you, we reserve the right to add you to our “blacklist” to prevent future purchases of our products by you and we reserve the right to refuse your business at our sole discretion for any other reason we deem necessary. We also reserve the right to deny future refunds to you if we feel you are taking advantage of our money-back guarantee.

Personal Checks

* Checks or “e-checks” will not be accepted.

Customer Service:

* Do not spam by using our software. Google gives you a $300 FREE Credit for 12 months for the API keys you are using and if you spam, we don’t have any responsibility. Normal usage never gets over the free credit.

If you have questions or comments regarding our products, please contact us here: https://shoplocalredmond.com/support

 

Contact Us Today!

Contact Us

In order to contact us, you must open a ticket here: https://shoplocalredmond.com/support/

You can contact us for any general or support questions.

Also, if you want your data removed or any related request, please open a ticket.

We no longer use an email address because it always gets spammed and therefore some of the emails you send get lost.

Please use the ticket system from the URL above.

Thank you.